February Tip of the Month – USE DIRECT-HIT TO EMAIL QUOTES TO YOUR CUSTOMERS:
Direct Quote, Direct-Hit’s estimating tool, provides quick and easy access to the most current and reliable estimating information from MOTOR, helping you to be even more productive.
And sharing a quote with your customers is simple.
Each quote features a “Share” button that allows you to email an estimate directly to your customer. There’s also an option to print a quote if you want to review the estimate in–person.
CLICK HERE TO WATCH A VIDEO ABOUT HOW TO PRESENT A QUOTE TO YOUR CUSTOMER USING
January Tip of the Month – How to Submit a Repair Hotline Call in Direct-Hit:
As a Direct-Hit subscriber, you can submit a Repair Hotline call through the Direct-Hit website for a 10% discount on the call.
YOU CAN DO THIS IN DIRECT-HIT USING:
- The “Hotline” tab in the top navigation
- The link immediately beneath “Can’t Find a Fix?” at the top of the page
- The “Contact Us” link at the bottom of the page where you can access our “Hotline Call Request” form
If you don’t have time to puzzle through a tough vehicle problem, we have 45 OE factory-trained, ASE Master, L1 Carline Specialists who can help.
Call us toll-free at 1.800.288.6210, Monday-Friday, 7 A.M. to 7 P.M. Central Time.
To further expand our comprehensive OEM coverage in Direct-Hit, we’ve recently added genuine OEM service & repair information for Mazda, model years 1996-2013.
Want to see exactly what manufacturer information is available in Direct-Hit? You can always find complete coverage details in the OEM Coverage section on the left-hand side of this page
December Tip of the Month – Boost Your Shop Revenue by Selling Routine Maintenance:
Direct-Hit enables you to provide Factory Scheduled Maintenance plans to your customers to keep their vehicles safer on the road, while generating additional revenue for your shop.
You can deliver manufacturer recommendations in under a minute, all in plain-talk language that your customers can understand and trust.
HOW TO SELL ROUTINE MAINTENANCE – YOUR THREE AREAS OF OPPORTUNITY:
• Sell Mileage-Based Maintenance DETAILS >
Show your customers manufacturer recommended maintenance based on their vehicle’s current mileage, or a combination of dashboard and time/distance schedules.
• Sell Catch-Up Maintenance DETAILS >
Factory Scheduled Maintenance plans provide an additional opportunity to offer “catch-up” maintenance by listing major service items that should have been performed previously.
• Sell Next Scheduled Maintenance DETAILS >
Every service visit represents an opportunity to follow up and schedule your customer’s next appointment.
CLICK HERE TO WATCH A VIDEO ABOUT FACTORY SCHEDULED MAINTENANCE.